How to Place Order?
Answer to your queries!
Placing an order on ProovePro.com is simple and straightforward:
- Browse: Navigate through our product selection and choose the item you wish to purchase.
- Add to Cart: Click on the "Add to Cart" button for the desired item.
- Checkout: Go to your cart and click on "Checkout."
- Enter Details: Provide your shipping address and payment information.
- Review: Confirm your order details and review your information.
- Place Order: Click on "Place Order" to complete your purchase.
You will receive a confirmation email with your order details once the transaction is successful.
To exchange or return an item:
- Contact Us: Reach out to our customer support to request a Return Merchandise Authorization (RMA) number.
- Package the Item: Ensure the item is unused and in its original packaging.
- Ship Back: Send the item to the address provided by our customer support team.
- Refund/Exchange: Once we receive the item, we will process your refund or exchange within 7-10 business days.
If you need to cancel or change your order, please contact us as soon as possible. Once an order is processed or shipped, we may not be able to make changes. If your order has not been processed yet, we will do our best to accommodate your request.
We offer various shipping options:
- Standard Shipping: Typically delivers within [insert estimated delivery time].
- Expedited Shipping: Faster delivery option for quicker arrival.
- Overnight Shipping: Next-day delivery for urgent orders.
Shipping costs and delivery times are calculated during checkout based on your location and selected shipping method.
We accept a range of payment methods, including:
- Major credit and debit cards (Visa, MasterCard, American Express)
- Other payment options available at checkout
Your payment information is processed securely through our payment gateway.